DOKIO 400W Solar Panel Accessories Kit (30A Controller + 5M MC4 Cable + MC4 Pair + 3M Battery Clips)
DOKIO 400W Solar Panel Accessories Kit (30A Controller + 5M MC4 Cable + MC4 Pair + 3M Battery Clips)
The DOKIO 400W Solar Panel Accessories Kit includes all essential components for building a complete 12V/24V off-grid charging system.
This kit provides a 30A PWM solar charge controller, 5-meter MC4 extension cable for flexible panel placement, a pair of MC4 connectors for secure wiring, and a 3-meter alligator clip cable for quick battery connections.
Perfect for RV, camper, boat, trailer, and off-grid applications.
What’s Included (4-Piece Kit):
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30A PWM Solar Charge Controller – Supports 12V/24V systems and works with LiFePO4, AGM, Gel, and Lead-acid batteries. Provides overcharge, short-circuit, and reverse-polarity protection.
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5M MC4 Extension Cable – Heavy-duty cable for extending panel-to-controller distance with low power loss.
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MC4 Connector Pair – Standard male/female connectors for secure panel or extension cable wiring.
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3M Alligator Clip Battery Cable – Easy connection from controller to 12V batteries; ideal for RV and outdoor setups.
Key Features:
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Complete plug-and-play kit for 400W solar systems
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Universal MC4 compatibility
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Supports LiFePO4 and AGM batteries
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Designed for outdoor, RV, marine, and off-grid setups
This kit provides everything you need to safely connect, position, and operate a DOKIO 400W solar panel.
SHIPPING POLICY
Processing Time
- Orders are processed within 3–5 business days.
- Estimated delivery: 7–10 business days after processing.
- No shipments on weekends or public holidays.
- High-volume periods may cause slight delays. We’ll email you if significant delays occur.
Shipping Fees
- We offer free shipping on all orders
- No additional shipping fee will be charged at checkout unless otherwise stated on the product page.
- If special delivery conditions apply to remote areas or exceptional cases, our support team will contact you before shipment.
- Please make sure your shipping address is correct to avoid delivery delays or reshipment issues.
Order Tracking
- You’ll receive a tracking number via email once your order ships.
- Tracking updates usually appear within 48 hours.
- Please contact
support@dokiopv.comif tracking does not update within 10 business days.
Carriers
- We primarily ship via USPS and FedEx.
- For delivery-related issues, you may also contact the carrier directly:
- FedEx: 1-800-463-3339
- USPS: 1-800-275-8777
Shipping Destinations
- We currently ship to contiguous U.S. states only.
- We do not ship to PO boxes, APO/FPO/DPO addresses, Alaska, Hawaii, Puerto Rico, or other international territories unless otherwise stated.
Shipping Address Requirements
- Please make sure your shipping address is accurate and complete before placing your order.
- Dokio is not responsible for lost, delayed, or undeliverable shipments caused by incorrect or incomplete shipping information provided by the customer.
Damaged Shipments
- If your package arrives damaged, please contact
support@dokiopv.comwithin 7 business days of delivery. - Please retain all packaging materials and the damaged item(s) for inspection or claim purposes.
- While carrier-related damage is not always under our direct control, we will assist customers in resolving shipping damage claims when possible.
RETURN POLICY
Eligibility
- Returns and exchanges are accepted within 30 days of delivery.
- Items must be unused, in the original packaging, and include all accessories and components.
- This policy applies to U.S. orders only unless otherwise stated.
Return Process
- Contact
support@dokiopv.comto request a return or exchange authorization. Please include your order number and reason for the request. - Once approved, follow our return instructions and package the item securely.
- Send the return to the approved return address below.
Return Address
9319 TELSTAR AVE, EL MONTE, CA 91731
Please contact our after-sales support team for confirmation before returning any item. Returns sent without prior confirmation may not be accepted or processed.
Return Shipping Fees
If the return is caused by the consumer, the consumer is responsible for the return shipping cost. The specific fee depends on the carrier or shipping service selected by the consumer.
If the return is due to our error, including but not limited to damaged, defective, or incorrect items received, the consumer will not be required to bear the return shipping cost.
Refunds
- Refunds are processed within 14 business days after we receive and inspect the returned item.
- You will receive an email confirmation once the refund has been issued.
- If your refund has not been received after 14 business days, please contact
support@dokiopv.com.
Exchanges
- Customers may request an exchange within 30 days of delivery.
- Defective, damaged, or incorrect items are eligible for replacement at no additional return shipping cost to the customer.
Order Cancellations
- Customers may cancel an order within 24 hours of placing the order, provided the order has not yet been processed or shipped.
- Orders are typically processed within 3–5 business days.
- If a cancellation request is submitted before shipment and within the allowed cancellation period, the order may be canceled for a full refund.
- Once an order has been shipped, it can no longer be canceled and must follow the return procedure after delivery.
- Please do not refuse delivery, as refusal may result in additional shipping or handling charges being deducted from the refund.
CONTACT SUPPORT
- For shipping issues, returns, exchanges, cancellations, or damage claims, please contact:
support@dokiopv.com
Policies subject to change without prior notice. Please refer to the latest version published on our website.
